The information we collect from you
|→||First Name and Surname with title||→||Postal Address|
|→||Date of birth||→||Gender|
|→||Contact Info (Email, Telephone Number, etc)||→||Employment Information|
|→||Proof of address documents||→||Source of Wealth/Funds|
|→||Other personal information such as; security questions, user ID|
Purposes for which we use your personal information
Our legal basis for proessing the personal data
Any legitimate interests pursued by us, or third parties we use, are as follows
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified above. Consent is required for EBC to process personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
Consent for Children Under 16
If you are giving consent on behalf of a child under 16 then please be aware that Children need specific protection with regard to their personal data, as they may be less aware of the risks, consequences and safeguards concerned, and also of their rights in relation to the processing of personal data for the purposes of using these services. By consenting to this privacy notice on behalf of a minor you are giving permission for their data to be used for the purposes described above.
Withdrawal of Consent Conditions
You may withdraw consent from direct marketing at any time by contacting our Administrator / Compliance Administrator. Please note, where you have consented to your data being used for carrying out financial transactions, then the right to withdraw consent does not exist. As a payment service provider, EBC is obliged to retain data concerning financial transactions for 6 years in accordance with national law for the purpose of preventing, detecting and investigating, by the FIU or by other competent authorities, possible money laundering or terrorist financing
Disclosing information about you
EBC will only pass on your personal data to third parties, including internationally, once we have obtained your consent. Some of our service providers, like payment processors, risk management solutions and suppliers are based outside of the EEA. Where we authorize the processing or transfer of your personal information outside of the EEA, we require your personal information to be protected to data protection standards and we ensure that there are adequate safeguards in place for data protection. The GDPR prohibits transfers of personal data outside the European Economic Area to a third country that does not have adequate data protection. Where transfer occurs outside the EEA the following mechanisms are in place with the third parties:
We and/or our partners will only use the personal information obtained from you to enable us to provide you with information by email, telephone or post regarding products and services that we feel may be of interest to you if you have provided your consent for us to do so by ticking the relevant box(es) on this website where your personal information is collected.
If you wish to withdraw consent to use this information at any time for either us and/or our partners’, then you should contact the Administrator at PFS.
EBC will process personal data for the duration of the contract for services and will store the personal data for 6 years after that date of termination of the contract.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
You have the right to complain as outlined below. All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data. You will find a copy of our Subject Access Request Form on our website.
Keeping your personal information secure is very important to us. We will take appropriate and up-to-date measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Transferring your information abroad
We may store, process and/or transfer the personal information you submit to us through use of the Site to countries outside of the European Economic Area including (without limitation) to the USA. Personal data transferred outside of the EEA will be stored and processed by our group companies or representative offices for business and management purposes, to perform a contractual obligation owed by us to you and/or to provide you with information or services that you have requested. By using this Site, you consent to us transferring your personal information to countries outside the EEA for our legitimate business purposes as outlined in this paragraph. We will take appropriate steps to protect your personal data.
Cookies are small files on your computer, which can store information that you transmit when accessing the internet. They are transmitted via the web browser to the computer’s hard drive. Cookies cannot transmit any information from a computer system. They instead help to make a return visit to the Site as simple and user friendly as possible. Some cookies remain on the computer’s hard drive so that Partner recognises your computer on your next visit. You can change your browser options at any time to deactivate cookies. (Some functions are only accessible when cookies are enabled and we therefore recommend allowing cookies.)
Privacy related questions or complaints
EBC provide a service of uncompromising world-class standards and ethics and to ensure our clients reap the benefits of the simplicity and opportunities brought about by technological innovations.
As we grow, our clients, communities and stakeholders will prosper with us.
The EBC Group comprises of companies registered in various jurisdictions with the goal and ability to offer high grade platforms and financial services; these services are not available in certain jurisdictions. Please contact our support offices for more information on our products and we will be happy to investigate all possibilities for you as an individual.